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Refund Policy

Refund Policy

Last updated: May 17, 2025

At BowTiePhDMBA, we strive to deliver high‑quality career‑development services. Because much of our work involves personalized time and digital content, the following policies apply:

1. Coaching Sessions

SituationActionFee/Refund

Client cancels ≥ 24 hours before the appointmentYou may choose a full refund or one complimentary reschedule.0% cancellation fee

Client cancels < 24 hours before the appointmentOne reschedule offered; no refunds.No refund

No‑show / arrives > 15 minutes lateSession is forfeited and considered delivered.No refund

We must cancelWe will offer a full refund or reschedule at your convenience.100% refund

2. Packages (Multiple‑Session Bundles)

  • Unused sessions may be refunded within 14 days of purchase, minus the standard single‑session fee for any meetings already completed.

  • After 14 days, unused sessions become non‑refundable but may be transferred to another person with written consent.

3. Digital Products & Downloadables

All e‑books, templates, worksheets, and other digital resources are final sale and instantly accessible. No refunds or exchanges will be issued once the download link has been sent.

4. Group Workshops & Webinars

  • Registrations canceled 7 or more days before the event receive a full refund.

  • Cancellations within 7 days are non‑refundable but can be transferred to a future session or another attendee once, with written notice at least 24 hours before the original event.

5. Process for Requesting a Refund

  1. Email bussan@okstate.edu with your name, purchase date, and reason for the request.

  2. Approved refunds are issued to the original payment method within 7 business days.

  3. We reserve the right to deny refund requests that do not comply with this policy.

6. Chargebacks

Initiating a chargeback without first contacting us to resolve the issue violates this policy. We reserve the right to dispute chargebacks and, if necessary, block future service to the client.

7. Policy Updates

We may revise this Refund Policy from time to time. The latest version will always be posted on our website, and your continued use of our services constitutes acceptance of any changes.

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